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Cookies Policy

This Cookies Policy explains how Ufo9 Casino may use cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any applicable website terms. Cookies help us operate the website, remember selected preferences, understand how services are used and support a safer, more reliable experience for players in Australia.

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What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise a device or browser during a visit and, in some cases, during later visits. Cookies do not normally contain information that directly identifies you, such as your name or residential address. However, information collected through cookies may be linked with other information held about your account or use of the website.

Table of contents

We may also use similar technologies, including pixels, tags, local storage and device-related identifiers. These technologies can perform functions similar to cookies, such as remembering settings, measuring website activity and helping to detect unusual or potentially harmful activity. In this policy, we use the word cookies to refer to cookies and these similar technologies unless we state otherwise.

Cookies may be set by Ufo9 Casino, or by selected service providers acting on our behalf. Some cookies are placed when you open a page, while others may be placed when you use a particular feature, log in, make an enquiry or interact with content. The cookies used may change over time as the website, technology and legal requirements develop.

Why cookies are used

  • To keep the website available, functional and secure.
  • To remember choices such as language, region, session settings or cookie preferences.
  • To support account access and protect account sessions from unauthorised use.
  • To understand how visitors navigate the website and identify areas that may need improvement.
  • To help us provide relevant information about our services, where permitted by law and your choices.
  • To detect technical problems, prevent misuse and investigate suspicious or fraudulent activity.
  • To maintain records of consent and other privacy choices where required.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may support navigation, account sign-in, secure areas, session management, fraud prevention, load balancing and the delivery of pages or services you request. Without these cookies, parts of the website may not operate correctly. Because they are necessary for the operation or security of the website, they may not be available for full opt-out through the cookie settings tool.

Functional or preference cookies

Functional cookies remember choices you make so that the website can provide a more convenient experience. For example, they may remember your cookie selection, display preferences or the way you have configured a feature. If you reject these cookies, the website may still be available, but some preferences may need to be selected again or some features may work in a more limited way.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may show which pages are visited, how long a page is viewed, whether a page produces an error and how visitors move between pages. We use this type of information in an aggregated or statistical way where possible, to improve performance, content, accessibility and usability. Analytics information is not intended to determine whether an individual should gamble or to replace safer gambling checks.

Security and risk-management cookies

Security-related cookies and identifiers may help us recognise unusual activity, protect accounts and payment processes, limit automated abuse and support the investigation of suspected fraud. These technologies can be important to the integrity of an online gambling service. Refusing or deleting them may affect access to certain functions or cause the website to ask for additional verification.

Advertising or measurement cookies

Where used and permitted, advertising or campaign-measurement technologies may help us understand the performance of communications or show information about our services on other websites or platforms. These technologies may be provided by third parties and may involve information about your browser, device or interactions. We do not use cookies to encourage gambling that is unlawful, unsafe or inconsistent with applicable responsible gambling requirements. Your available choices may depend on the service, device and location.

Third parties, privacy and policy updates

We may work with providers that help us host, secure, analyse, improve or deliver the website and related services. These providers may use cookies or similar technologies in accordance with our instructions and applicable requirements. Other websites, applications, payment services, social platforms or content providers may also place their own technologies when you interact with their services. Ufo9 Casino does not control the privacy practices of independent third parties, so you should review their policies before using those services.

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, approximate location derived from technical information, pages viewed, links selected, access times, session information and interactions with website features. We may combine this information with account, transaction, security or support information where necessary for the purposes described in this policy, our Privacy Policy or applicable terms.

We take reasonable steps to protect information collected through the website. However, no online transmission, storage system or security measure can be guaranteed to be completely secure. You should keep your devices, browsers and account credentials protected, avoid using shared devices for private account activity and sign out when you finish using an account.

Children and age-restricted services

Ufo9 Casino services are intended for adults who meet the applicable legal age and eligibility requirements. We do not knowingly use cookies to collect personal information from children for gambling services. If you believe a child has provided personal information or accessed an account, please stop the relevant activity and use the available support or privacy contact process so the matter can be reviewed.

Changes to this policy

We may update this Cookies Policy to reflect changes to the website, technology, service providers, privacy practices or legal requirements. The updated version will be made available on this page and may include a revised date or updated consent request. You should review this policy from time to time so you understand how cookies are used. Continued use of the website after an update may be subject to the updated policy, while any consent choices will be handled in accordance with applicable requirements.

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the privacy or support contact method made available on the Ufo9 Casino website. Do not include unnecessary payment details, passwords or other sensitive information in an enquiry. For information about how personal information is collected, used, stored or disclosed, please read the Ufo9 Casino Privacy Policy.